At our website, Smart Locks for Rental Units (‘the Company’ or ‘we’), your privacy is of utmost importance, and we are committed to protecting your data with the highest standards of security. This Privacy Policy provides detailed information on how we handle personal data in a manner compliant with various international privacy regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
This policy applies to all interactions with our services, including our websites, applications, services, and products. Please be aware that this privacy policy does not apply to third-party platforms, applications, products, or services that you may access via our platform; these entities have their own privacy policies governing their use of your data.
Our processing activities include managing your interactions with us as a user of our applications and services, visiting our websites, subscribing to our communications like newsletters, emails, calls, or SMS messages/texts, and any other engagement with our company.
We collect various types of personal data necessary for providing our services, including but not limited to:
- Account Information such as username and password;
- Payment Information related to transactions you make on our platform;
- Financial Information if applicable to the service;
- Purchase Information detailing the products or services you have obtained from us;
- Mobile Device Identifiers that help us provide a tailored experience;
- Location Data where needed for service provision;
- Feedback and reviews you provide on our products or services;
- Social Media Information if linked to our services;
- Product Information associated with your use of our applications and services.
This data may be collected through various means, including user input during account creation or service usage, interactions with our applications, and through automated technologies such as cookies and tracking tools. We also receive data from third parties under the terms of their privacy policies.
We use cookies to enhance your experience on our websites and to help us understand visitor preferences and improve our services. These cookies are categorized into Strictly Necessary, Preference, and Analytics, and you can manage your cookie preferences through our Cookie Manager.
Your personal data is retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, we ensure that your data is deleted or anonymized in a secure manner.
To safeguard your personal data, we implement robust organizational and technical security measures. This includes encryption of communications and partnering with secure third-party processors to ensure the protection of your information against unauthorized access, use, modification, disclosure, or destruction.
We recognize the importance of protecting children’s privacy. Our services are not directed to children under 18 years of age, and we do not knowingly collect personal data from such individuals.
As a data subject, you have rights under various privacy laws depending on your location. These may include accessing your personal data, rectifying inaccuracies, requesting erasure or restriction, obtaining a copy to transfer to another controller, objecting to certain processing activities, non-discrimination, filing appeals/complaints with relevant authorities, and withdrawing consent at any time. To exercise these rights, please contact our privacy team.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or as required by law. Any changes will be posted on our website for your review.
For inquiries, unsubscribe requests, or data-related questions, you can reach out to us via email at [email protected] or through written correspondence to the address provided on our website. Your privacy and trust are of paramount importance to us.